After ordering, you will get an order confirmation email when the order is picked up and awaiting your pick at Lautapelit.fi store in Helsinki.
Please pick up within 2 working days from the day of the order.
Pick-up from store, Tampere
0,00 €
Pick up from Lautapelit.fi store in Ratina shopping center in Tampere.<br>
Your order will be shipped to Tampere store on next Wednesday, and it will be there for pick up on following Friday.
Noutopistepaketti DB-Schenker
4,90 €
Domestic parcel
4,90 €
Your order can be shipped with these shipping methods.
Chess is an exciting strategy game for two people.
Two players sit opposite each other and take turns moving the chess
pieces on the board. The goal of the game is to checkmate the opponent.
This means that the opponent's king can neither defend itself nor flee.
The game board consists of 64 square squares, black and white
alternately. There are a total of 32 chess pieces, 16 white and 16
black, on the chessboard. Both players have the following pieces at
their disposal: eight pawns, two rooks, two knights, two bishops, a
queen and a king. And each of the pieces has its own way in which it may
be moved.
Chess has simple rules, is not difficult to learn and you can start
playing quickly. Nevertheless, chess is very versatile, complex and
demanding.
Chess has many advantages. Through chess you learn how to win and
lose. Chess trains the brain, is good for concentration and creativity.
Through chess you develop self-confidence and problem-solving skills.
Chess is known all over the world, is recognized as a sport and is also fun.
Purchasing from lautapelit.fi webshop doesn't require for you to register as a lautapelit.fi user. However, registering will make your future purchases more convenient and makes it easier for us to provide customer service.
If you haven't registered as a user, you'll be asked to fill in your contact details when placing an order. Fields that are mandatory to fill are marked clearly on the form and those are compulsory for completing your purchase. If you are a registered user, your details will be saved during your first purchase. After this initial purchase, your details will be filled in automatically when placing orders in the future. If your saved details have changed or you discover any errors in them, you can correct them during this point.
After filling in your details you can select the method of payment. Available methods are: Paytrail (VISA, Mastercard, and some Finnish banks) NO FEES. PayPal FEES APPLY
After verifying the products you wish to purchase, filling in contact details, selecting your preferred shipping and payment method, please accept the delivery terms by reading the delivery conditions and clicking the "I accept the delivery terms"-button. Then click the "Place your order" button. This will transfer you to the payment system of Paytrail or PayPal for completing your purchase. Please make sure you return to our site using the link provided by your bank after completing your payment. Otherwise information about your payment will take long time to reach us.
You'll receive confirmation of your order via email within 10 minutes. If you do not receive a confirmation, please contact our customer service.
If you have any questions about your order, please contact us. You'll find our contact details behind the “Contact details” link.
Domestic shipping
Your order will be handled at the latest during the following workday. If any of the items you ordered are temporarily out of stock, we'll contact you immediately via email. Your order will be shipped to your chosen pick up location.
Shipping rates (inside Finland) are 4,90 euros for orders under 70,00 euros. Orders with total of 70,00 euros or more will be delivered with free shipping.
Your shipment will include a packaging list which will be your receipt and act as possible proof of warranty.
When your order is handled, you will receive a tracking number by email to the address you provided when you made the purchase. The tracking number allows you to follow the shipping procedure, as well as pick up the parcel once it has arrived at the chosen pick up locaton. If you receive no such email, we encourage you to check the settings and the spam filter on your email provider. Parcel carriers will also send you a notification via SMS when your parcel is ready for pick-up.
Please note that pick-up-orders from our Helsinki or Tampere stores are only available for pick-up after you have received a confirmation email stating that your items are ready to go.
Above rates and policies apply only to orders to Finland .
International shipping
If you choose a delivery address into a country other than Finland, the system will automatically add the cost of international shipping to the order.
If you order goods to outside the European Union, the local VAT is automatically deducted from the order value, but you may be subject to import duties and/or taxes upon the arrival of your shipment. Lautapelit.fi is not responsible for any of these charges.
If you order goods to addresses within the European Union, our local VAT is included in the prices shown.
For international shipment we offer Posti and DHL worldwide; and GLS for Europe. Postal service is in most cases the cheaper option (especially for non-EU orders), but it's unfortunately slower and poorly trackable.
DHL is the more reliable one out of the options, fully trackable, pricier (especially to outside of EU), but recommended by us.
DHL Express On Demand Delivery (ODD)
With DHL On Demand Delivery (ODD), you can choose when and where you receive your order. After your order has been completed, you'll get an email/SMS from DHL. Click the smart link on the message to access and use ODD.
With DHL ODD you are able to choose from several delivery options to best accomodate your needs. However, you should note that using ODD can lead to a longer lead time or that some delivery options might not be available depending on what is being shipped. You can read more about this on DHL website: DHL Express ODD
Problems and returns
Happy customers and a well-working customer service are our main priorities, and we strive daily to do our very best to achieve these goals. Unfortunately, things don't always go according to the plan. But that's no cause for panic. Our customer service will give you professional and swift assistance, also in less pleasant matters, such as missing shipments, faulty products, returns, and other sudden problems.
Shipping problems
!!! Important !!! If your parcel is wet or otherwise clearly damaged, please either make a reclamation before signing it, or do not sign for the package. Most shipping companies consider their resposibility for the package to end the moment you sign for it.
Has your shipment been delayed or gone missing? Please contact our customer service at info@lautapelit.fi, or by phone; +358 9-622 5560, and we'll track down your goods .
Returns
Are you not happy with your purchase? Lautapelit.fi offers a 14-day period of returns for products bought from our web store. Before ordering, please read the terms of our Returns and Refunds.
Please note that if you choose "Pick up from a Store" as a delivery method, it is considered as a purchace from the store.
